About Us

A History of Exceeding Customer Expectations

Your needs are our only concern. We make every effort to exceed our customer's expectations which is why over 4000 fleets have selected Arsenault Associates as their fleet software provider of choice. They've come to depend upon our experience, our proven technologies and "what ever it takes" customer service to help them get it right every day. 

What Separates Arsenault Associates From All The Rest?

1)  Our firm was founded by experienced fleet managers and executives who went into the fleet software business, not the other
way around. We have real world hands-on experience and know-how of what it takes to own and manage a fleet at all levels from the shop floor to the board room. 

2)  Fleet maintenance management software and technologies has been our focus since 1979.  We do one thing and we do it better than anyone else. You will be working with one of the acknowledged pioneers in the fleet maintenance software industry.

3)  You'll benefit from our 31 years experience of having worked with over 4000 fleet dependent organizations in almost every industry, on and off road equipment type, fleet size and application. Dossier customers include very large fleets with tens of thousands of vehicles operated at hundreds of locations, mid-size fleets with hundreds of pieces of equipment operated at several locations, and smaller single user, single location fleets.

4)  All of our fleet training and deployment specialists have 20 years or more of hands-on fleet management experience. We have first hand knowledge of the challenges that company executives, fleet managers, foremen, mechanics, part room staff and administration teams face to keep their fleet operating effectively at minimum expense.

5)  Arsenault Associates is a customer-centric company who listens closely to our customers. We partner with you to implement your fleet maintenance software solution to fulfill your individual needs.

6)  Your fleet software will never become obsolete. We reinvest heavily in Dossier and regularly introduce new enhancements and technologies that further automate and integrate the process of managing your fleet operations.

7)  With Dossier, your company only needs one maintenance management program. It's used to help manage all types of assets, whether they are mobile or fixed.  This includes: tractors, trailers, trucks, buses, autos, construction equipment, material handling equipment, airport group equipment, cranes, mining equipment, marine dockside equipment, and other types of fixed non-mobile assets such as: buildings, machinery, ski lifts, nursery equipment, highways, waster treatment plants and many more. 

8)  One of the most important reasons to do business with Arsenault Associates is our reputation for unmatched customer service and attention. We can't show that here, but if you'll call us, we'll furnish references in your industry or locale so that you can get first hand unbiased feedback from Dossier users and learn why they choose Dossier fleet maintenance management software.

Contact us today to get started on partnering with the #1 fleet maintenance software choice for private and public fleets!